FAQ

 

FAQ

1. What Are the Skin Benefits of NUSH Shea Butter?


NUSH Shea Butter is packed with vitamins A, E, and F, along with essential fatty acids that deeply hydrate, nourish, and protect the skin. It helps:

Moisturize dry skin and restore softness.
Soothe irritation, eczema, and rashes naturally.
Promote healing of small cuts, burns, and stretch marks.
Fight signs of aging by boosting collagen production.

💡 Pro Tip: Use it daily to maintain glowing, healthy skin all year round!

 

2. How Do I Use NUSH Shea Butter for Skin, Hair, and More?


NUSH Shea Butter is a versatile natural moisturizer that can be used in many ways:

💧 For Skin Hydration: Apply a small amount to dry areas for deep moisture.
💋 As a Lip Balm: Protects against chapped lips, especially in winter.
💆 As a Hair Mask: Nourishes and softens dry, frizzy, or curly hair.
🦶 For Cracked Heels & Elbows: Restores softness to rough areas.
🧴 For DIY Skincare: Mix it into homemade body butters, scrubs, or creams.

100% natural and multi-purpose—one jar, endless uses!

3. Where Does NUSH Shea Butter Come From?


Our shea butter is ethically sourced from women-led cooperatives in Burkina Faso and Côte d'Ivoire, regions known for producing the finest quality shea nuts.

🌍 Sustainably harvested to support local communities.
Cold-pressed & unrefined to preserve all nutrients.
💛 Handcrafted with love, following a seven-generation tradition.

By choosing NUSH, you’re not just nourishing your skin—you’re empowering women and protecting a centuries-old craft.

 

4. Is NUSH Shea Butter Certified Organic?

Yes! All NUSH products are certified organic, ensuring they are made with 100% pure, natural ingredients and free from chemicals, preservatives, or artificial additives.

Unrefined & cold-pressed to retain all nutrients.
Non-GMO, cruelty-free, and sustainably sourced.
Safe for all skin types, including sensitive skin & babies.

✨ Experience the purest form of shea butter, just as nature intended!

 

5. Is NUSH Shea Butter Safe for Sensitive Skin?


Yes! NUSH Shea Butter is perfect for sensitive skin thanks to its natural anti-inflammatory and soothing properties. It helps:

Calm redness and irritation caused by dryness or allergies.
Soothe eczema, psoriasis, and reactive skin.
Deeply moisturize without clogging pores.

🌿 100% pure, fragrance-free, and gentle for all ages—even babies!

 

 

6. What If I Don’t Like the Natural Scent of Shea Butter?


Shea butter has a mild, nutty scent, but if you prefer a more customized fragrance, you can:

🌸 Melt it using a double boiler (avoid direct heat or microwaves).
🌿 Add a few drops of essential oil (like lavender or vanilla) for a personal touch.
❄️ Let it cool and solidify naturally before use.

💡 Pro Tip: Mixing shea butter with a light carrier oil like coconut or almond oil can also soften its scent!

 

 

7. Why Does NUSH Offer Shea Butter Refills?


At NUSH, we believe in sustainability and reducing waste. That’s why we offer eco-friendly shea butter refills, so you can:

♻️ Reuse your original NUSH jar instead of discarding it.
🌍 Reduce plastic waste and promote a greener planet.
🧴 Easily refill at home—just melt the butter and pour it back into your jar.

👉 How to Refill:
1️⃣ Melt the shea butter using a double boiler (never microwave).
2️⃣ Pour it into your clean, empty NUSH jar.
3️⃣ Let it solidify at room temperature—and it’s ready to use!

Sustainable beauty made simple!

 

8. Is Shea Butter Good for Acne-Prone Skin?


Yes! Raw shea butter is non-comedogenic (does not clog pores) and contains natural anti-inflammatory and antibacterial properties. It helps soothe acne breakouts, reduce redness, and moisturize the skin without making it greasy.

👉 How to Use It for Acne?

  • Apply a tiny amount to clean skin before bed.
  • Focus on dry areas or acne scars.
  • Combine with tea tree oil for extra antibacterial benefits.

⚠️ If you have very oily skin, use shea butter sparingly to avoid excessive shine.

 

9. Can Shea Butter Help with Stretch Marks and Scars?


Absolutely! Shea butter is rich in vitamins A and E, which help boost skin elasticity and promote cell regeneration. Many women use it during pregnancy to prevent and reduce stretch marks.

👉 Best Way to Apply for Stretch Marks:

  1. Warm a small amount between your hands.
  2. Massage it into the affected areas (stomach, thighs, hips, etc.) twice a day.
  3. Use it consistently for at least 6-8 weeks for visible results.

💡 Pro Tip: Mix shea butter with a few drops of rosehip oil for an extra boost in scar healing.

 

10. Why Does NUSH Offer Shea Butter Refills?


At NUSH, we believe in sustainability and reducing waste. That’s why we offer eco-friendly shea butter refills, so you can:

♻️ Reuse your original NUSH jar instead of discarding it.
🌍 Reduce plastic waste and promote a greener planet.
🧴 Easily refill at home—just melt the butter and pour it back into your jar.

👉 How to Refill:
1️⃣ Melt the shea butter using a double boiler (never microwave).
2️⃣ Pour it into your clean, empty NUSH jar.
3️⃣ Let it solidify at room temperature—and it’s ready to use!

Sustainable beauty made simple!

 

11. How Do I Know If My Shea Butter Is 100% Pure and High Quality?


To ensure your shea butter is pure and unrefined, check for these key signs:

Color: It should be ivory or light yellow, never pure white (which indicates refining).
Texture: It should be smooth and slightly grainy, melting at body temperature.
Smell: Pure shea butter has a mild, nutty scent—if it has no scent, it may be processed.
Ingredients: The label should say 100% Butyrospermum Parkii (Shea Butter) with no additives.

12. Why Choose NUSH Shea Butter?


At NUSH, we believe in pure, high-quality skincare that respects both your skin and the planet. Here’s why our shea butter stands out:

🌿 100% Organic & Natural – No chemicals, preservatives, or additives.
💛 Ethically Sourced – Handcrafted by women-led cooperatives in West Africa.
♻️ Sustainable & Eco-Friendly – Refillable packaging to reduce waste.
Rich in Skin-Loving Nutrients – Packed with vitamins A, E, and F for deep hydration.
🤝 Supports Local Communities – Every purchase empowers women artisans.

💡 Choosing NUSH means choosing skincare with purpose!

 

13. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.

14. What payment methods do you accept?

We accept payments by credit card, PayPal, and other secure payment options.

15. Can I return a product?

Look for our reurn policies.

16. How can I contact customer service?

You can contact us via our contact page on the website or send an email to our customer service at: sarah@mynush.com.